Troubleshoot checklist

Troubleshoot checklist

You cannot see your size chart button in your store? Let's go one by one together...
  1. I have installed SmartSize
  2. I have embeded SmartSize in my current theme
  3. Important: everytime you change your theme, you will need to embed SmartSize again.
  4. I have created a size chart
  5. I have linked it to at least one product
  6. I have set the status of the size chart to active

The first time you create a size chart, your new button will appear floating on the page like shown in the image below. You can always change the appearance of the button in the Settings section. You can choose to have it 'in line with the text', change the icon, the label, the color or the position.